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931 Results for
  • What is my MyNavy HR Account username? Term
    Description: To check your MyNavy HR Account username, log in to MyNavy Portal via CAC then navigate to the MyNavy HR Account Management page. Note that your MyNavy HR Account username and MNP email can be different.
  • How do I change my MyNavy HR Account username? Term
    Description: To change your MyNavy HR Account username, log in to MyNavy Portal via CAC then navigate to the MyNavy HR Account Management page. Note that your MyNavy HR Account username and MNP email can be different.
  • How do I enroll Okta FastPass on a mobile device? Term
    Description: To enroll Okta FastPass on your mobile device, log in to MyNavy Portal via CAC on a desktop. Then, navigate to the MyNavy HR Account Management page, select Set Up / Add Device on the Okta FastPass card, and follow the provided steps to complete enrollment.
  • How do I enroll Okta FastPass on a desktop? Term
    Description: Okta FastPass enrollment is not currently available for desktop and laptop computers. Enrollment is supported only on mobile devices.
  • When enrolling Okta FastPass, I scanned the QR code and received the message "You already added that account." What should I do? Term
    Description: Remove the existing FastPass enrollment from the device then re-scan the QR code.
  • How do I remove an Okta FastPass enrollment from the Okta Verify app? Term
    Description: Android: Open Okta Verify on your mobile device. A list of accounts is shown. Tap the account to remove Select "Remove account" in the Manage Account section Confirm deleting the account in the confirmation dialog by selecting "REMOVE ACCOUNT" iOS: Open Okta Verify on your mobile device. A list of accounts is shown. Tap the account to remove Select "Delete Account" in the Manage Account section Confirm deleting the account in the confirmation dialog by selecting "Delete"
  • During Okta FastPass enrollment, I am unable to scan the QR code with my mobile device. How do I proceed? Term
    Description: If your mobile device cannot scan the QR code, it cannot be enrolled in Okta FastPass. Please verify that your camera and the Okta Verify application have the necessary permissions enabled or use a different mobile device to complete enrollment.
  • What MyNavy HR Systems can be accessed by a MyNavy HR Account? Term
    Description: MyNavy HR Accounts can provide access to the following MyNavy HR Systems: MyNavy Portal (MNP) Learning Management System - Distance Learning (LMS-DL), also known as NeL MyNavy Career Center (MNCC) Applicant Relationship Management (ARM) Navy Personnel and Pay (NP2) Navy Standard Integrated Personnel System (NSIPS) Access to each MyNavy HR System is determined by the individual systems policies. In some cases, you may provide valid MyNavy HR Account credentials but the system you are trying to access may deny your request.
  • Who has access to MyNavy Portal (MNP)? Term
    Description: All Navy personnel should have access to MNP. Some other DOD personnel also have access. To determine if you have access, attempt to log in to MNP. If your login is unsuccessful, contact nesd@nesd-mail.onbmc.mil or 1-833-NESDNOW (1-833-637-3669).
  • Who has access to LMS-DL, known to Fleet users as Navy e-Learning (NeL)? Term
    Description: Any individual who has a DOD-issued CAC can access LMS-DL. If you are having issues accessing this application, contact nesd@nesd-mail.onbmc.mil or 1-833-NESDNOW (1-833-637-3669).
  • Who has access to MyNavy Career Center (MNCC)? Term
    Description: Only certain Navy personnel have access to this MyNavy HR System. If you need access to MNCC, work with your program management team to request access.
  • Who has access to Applicant Relationship Management (ARM)? Term
    Description: Only certain Navy personnel have access to this MyNavy HR System. If you need access to ARM, work with your program management team to request access.
  • Who has access to Navy Personnel and Pay (NP2)? Term
    Description: Only certain Navy personnel have access to this MyNavy HR System. If you need access to NP2, work with your program management team to request access.
  • Who has access to Navy Standard Integrated Personnel System (NSIPS)? Term
    Description: Only certain Navy personnel have access to this MyNavy HR System. If you need access to NSIPS, work with your program management team to request access.
  • Why do I get a successful login message followed by an error page? Term
    Description: Access to each MyNavy HR System is determined by the individual system's policies. In some cases, you may provide valid MyNavy HR Account credentials resulting in a success message stating you are logged in but the system you are trying to access may deny your request and display an error page. If you need access to a MyNavy HR System, work with your program management team to request access."
  • Why am I seeing an error that says I need to install a DoD certificate on my mobile device? Term
    Description: A certificate is a digital document providing the identity of a website or individuals. DoD websites use a certificate to identify themselves to their users and to enable secure connections. If you are receiving a warning that a site is untrusted / insecure, you will need to install the "DoD Certificates."
  • What is Okta? Term
    Description: Okta is an identity management service used to securely control access to some MyNavy HR Systems.
  • What is Okta Verify? Term
    Description: Okta Verify is a mobile application used to enable CAC-free access to some MyNavy HR Systems. It must be installed on each mobile device you intend to use for CAC-free login.
  • What is Okta FastPass? Term
    Description: Okta FastPass is a passwordless, CAC-free, authentication method used by some MyNavy HR Systems. Okta FastPass must be enrolled on each mobile device that you intend to use for CAC-free access.
  • What is the difference between Okta Verify and Okta FastPass? Term
    Description: Okta Verify is an application that you install on your mobile device. It enables CAC-free access by securely storing your Okta FastPass enrollment and verifying your identity when prompted. Okta FastPass is a passwordless, phishing-resistant authentication method that is stored in the Okta Verify application. It verifies your identity and provides secure, CAC-free access to supported MyNavy HR Systems.