Did you Search and not find what you are looking for?

MNP search results are determined by whether you are on the MNP public site (www.mn3p.navy.mil/) or have logged into the MNP private site (https://www.mnp.navy.mil/). If you do not find what you are looking for on this page, you can quickly transfer to the other site and continue your search there.

Note: If you are searching for a Quick Link or a Frequently Asked Question (FAQ), you must search from the public site.

Search Bar

Sort

Type Facet

Type

Category Facet

Category

Site Facet

Site

Search Results

950 Results for
  • What biometrics options are supported for Okta FastPass? Term
    Description: On iOS devices: Face ID and Touch ID On Android devices: Fingerprint and facial recognition (biometrics on some Android devices may not be supported)
  • How can I verify if my Okta FastPass enrollment is valid for CAC-free login? Term
    Description: Open the Okta Verify application on the registered mobile device Find the enrollment associated with your MyNavy HR Account Check the enrollment status: If the enrollment has a yellow or red icon, then your enrollment is invalid. If the enrollment has no yellow or red icon, your mobile device is ready for CAC-free login via Okta FastPass.
  • Why does my Okta FastPass enrollment show a yellow or red icon in the Okta Verify application? Term
    Description: A yellow icon indicates that your enrollment is invalid. This is usually because biometrics were not enabled during the enrollment process. A red icon means the enrollment has been removed from your MyNavy HR Account and is no longer valid. In either case, remove the enrollment from your device and then re-enroll the device to restore CAC-free access.
  • Can I log in CAC-free to MyNavy HR Systems? Term
    Description: Yes, CAC-free access to some MyNavy HR Systems is supported on mobile devices via Okta FastPass. CAC-free access is not supported on desktop or laptop computers.
  • How do I log in CAC-free via Okta FastPass? Term
    Description: On iPhone: On a device you have enrolled in Okta FastPass, navigate to the supported MyNavy HR system and select Log In. Enter your MyNavy HR Account username. Select Log In with Okta FastPass. Select Open Okta Verify. Follow the on-screen prompts in the Okta Verify app to complete login. Return to your browser. On Android: On a device you have enrolled in Okta FastPass, navigate to the supported MyNavy HR system and select Log In. Enter your MyNavy HR Account username. Select Log In with Okta FastPass. If prompted, select Open Okta Verify Follow the on-screen prompts to complete login.
  • I am attempting to log in CAC-free via Okta FastPass. After I enter my username, I am prompted to select a certificate, or I get an error message. What should I do? Term
    Description: This can occur for several reasons: Okta FastPass login is only supported on mobile devices. If you attempt to log in on a desktop or laptop computer, you will be prompted to use your CAC. If you are on a mobile device, the issue may be that your device does not have an Okta FastPass enrollment or the existing enrollment is invalid. If you are logging in on a mobile device with a valid enrollment but still don't see the option, your browser may be caching a previous CAC login selection. Clear your browser's cache and try logging in again. If this issue persists, contact nesd@nesd-mail.onbmc.mil or 1-833-NESDNOW (1-833-637-3669).
  • After I enter my username when attempting to log in, I receive an error message stating "Unable to sign in." What should I do? Term
    Description: This can occur for several reasons: You do not have an account. See Who has a MyNavy HR Account? for information on creating an account. Your account is associated with a different email address. Follow the steps to check your username. If you are attempting to log in with Okta FastPass on a mobile device, you may not have an Okta FastPass enrollment on the device or the enrollment may be invalid. If you do not have an enrollment, follow the instructions for enrolling Okta FastPass. If this issue persists, contact nesd@nesd-mail.onbmc.mil or 1-833-NESDNOW (1-833-637-3669).
  • I am attempting to log in via Okta FastPass on my mobile device. After I select Login with Okta FastPass, I receive a blank page. What should I do? Term
    Description: This can occur for several reasons: Okta FastPass login is not supported in private or incognito browsing sessions. Make sure you are logging in on a standard browser tab. If you select Cancel when prompted to open the Okta Verify app, login will not complete successfully. Clear your browser’s cache and try logging in again. The Okta Verify app is not installed on the mobile device. Follow the steps to enroll Okta FastPass. If this issue persists, contact nesd@nesd-mail.onbmc.mil or 1-833-NESDNOW (1-833-637-3669).