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950 Results for
  • Who has access to Applicant Relationship Management (ARM)? Term
    Description: Only certain Navy personnel have access to this MyNavy HR System. If you need access to ARM, work with your program management team to request access.
  • Who has access to Navy Personnel and Pay (NP2)? Term
    Description: Only certain Navy personnel have access to this MyNavy HR System. If you need access to NP2, work with your program management team to request access.
  • Who has access to Navy Standard Integrated Personnel System (NSIPS)? Term
    Description: Only certain Navy personnel have access to this MyNavy HR System. If you need access to NSIPS, work with your program management team to request access.
  • Why do I get a successful login message followed by an error page? Term
    Description: Access to each MyNavy HR System is determined by the individual system's policies. In some cases, you may provide valid MyNavy HR Account credentials resulting in a success message stating you are logged in but the system you are trying to access may deny your request and display an error page. If you need access to a MyNavy HR System, work with your program management team to request access."
  • Why am I seeing an error that says I need to install a DoD certificate on my mobile device? Term
    Description: A certificate is a digital document providing the identity of a website or individuals. DoD websites use a certificate to identify themselves to their users and to enable secure connections. If you are receiving a warning that a site is untrusted / insecure, you will need to install the "DoD Certificates."
  • What is Okta? Term
    Description: Okta is an identity management service used to securely control access to some MyNavy HR Systems.
  • What is Okta Verify? Term
    Description: Okta Verify is a mobile application used to enable CAC-free access to some MyNavy HR Systems. It must be installed on each mobile device you intend to use for CAC-free login.
  • What is Okta FastPass? Term
    Description: Okta FastPass is a passwordless, CAC-free, authentication method used by some MyNavy HR Systems. Okta FastPass must be enrolled on each mobile device that you intend to use for CAC-free access.
  • What is the difference between Okta Verify and Okta FastPass? Term
    Description: Okta Verify is an application that you install on your mobile device. It enables CAC-free access by securely storing your Okta FastPass enrollment and verifying your identity when prompted. Okta FastPass is a passwordless, phishing-resistant authentication method that is stored in the Okta Verify application. It verifies your identity and provides secure, CAC-free access to supported MyNavy HR Systems.
  • Am I required to install Okta Verify on my mobile device to use Okta FastPass? Term
    Description: Yes, Okta Verify must be installed on each mobile device you intend to use for CAC-free access to MyNavy HR Systems.
  • What devices and operating systems (OS) support Okta FastPass? Term
    Description: Currently, Okta FastPass is supported on Apple (iOS) and Android mobile devices running the Okta Verify application. Supported mobile device OS versions: Android: Major versions publicly released in the past three years iOS: Major versions publicly released in the last two years The full list of supported Apple and Android OS versions can be found in the Okta Verify documentation.
  • Can I enroll Okta FastPass on multiple devices? Term
    Description: Yes, you can enroll up to 10 mobile devices in Okta FastPass.
  • Am I required to enable biometrics on my mobile device to use Okta FastPass? Term
    Description: Yes, any device you intend to enroll in Okta FastPass must have biometrics enabled. The device must be configured to require biometrics to unlock the device.
  • What biometrics options are supported for Okta FastPass? Term
    Description: On iOS devices: Face ID and Touch ID On Android devices: Fingerprint and facial recognition (biometrics on some Android devices may not be supported)
  • How can I verify if my Okta FastPass enrollment is valid for CAC-free login? Term
    Description: Open the Okta Verify application on the registered mobile device Find the enrollment associated with your MyNavy HR Account Check the enrollment status: If the enrollment has a yellow or red icon, then your enrollment is invalid. If the enrollment has no yellow or red icon, your mobile device is ready for CAC-free login via Okta FastPass.
  • Why does my Okta FastPass enrollment show a yellow or red icon in the Okta Verify application? Term
    Description: A yellow icon indicates that your enrollment is invalid. This is usually because biometrics were not enabled during the enrollment process. A red icon means the enrollment has been removed from your MyNavy HR Account and is no longer valid. In either case, remove the enrollment from your device and then re-enroll the device to restore CAC-free access.
  • Can I log in CAC-free to MyNavy HR Systems? Term
    Description: Yes, CAC-free access to some MyNavy HR Systems is supported on mobile devices via Okta FastPass. CAC-free access is not supported on desktop or laptop computers.
  • How do I log in CAC-free via Okta FastPass? Term
    Description: On iPhone: On a device you have enrolled in Okta FastPass, navigate to the supported MyNavy HR system and select Log In. Enter your MyNavy HR Account username. Select Log In with Okta FastPass. Select Open Okta Verify. Follow the on-screen prompts in the Okta Verify app to complete login. Return to your browser. On Android: On a device you have enrolled in Okta FastPass, navigate to the supported MyNavy HR system and select Log In. Enter your MyNavy HR Account username. Select Log In with Okta FastPass. If prompted, select Open Okta Verify Follow the on-screen prompts to complete login.
  • I am attempting to log in CAC-free via Okta FastPass. After I enter my username, I am prompted to select a certificate, or I get an error message. What should I do? Term
    Description: This can occur for several reasons: Okta FastPass login is only supported on mobile devices. If you attempt to log in on a desktop or laptop computer, you will be prompted to use your CAC. If you are on a mobile device, the issue may be that your device does not have an Okta FastPass enrollment or the existing enrollment is invalid. If you are logging in on a mobile device with a valid enrollment but still don't see the option, your browser may be caching a previous CAC login selection. Clear your browser's cache and try logging in again. If this issue persists, contact nesd@nesd-mail.onbmc.mil or 1-833-NESDNOW (1-833-637-3669).
  • After I enter my username when attempting to log in, I receive an error message stating "Unable to sign in." What should I do? Term
    Description: This can occur for several reasons: You do not have an account. See Who has a MyNavy HR Account? for information on creating an account. Your account is associated with a different email address. Follow the steps to check your username. If you are attempting to log in with Okta FastPass on a mobile device, you may not have an Okta FastPass enrollment on the device or the enrollment may be invalid. If you do not have an enrollment, follow the instructions for enrolling Okta FastPass. If this issue persists, contact nesd@nesd-mail.onbmc.mil or 1-833-NESDNOW (1-833-637-3669).